Custom AI and automation, built around how your business already works.
Platforms, mobile apps, internal tools, online stores, hardware on your floor and the data and reporting underneath. We build the software a business runs on, and some of it is ready to run today.
AI does the work. People stay in charge.
- Free scorecard · up to 11 questions · about 3 minutes
- You own the code, the accounts and the credentials
What we build
Whatever your business runs on
The menu is yours. We build into the way your business already works, and it usually lands in one of three places:
What your customers touch
“Our website looks fine and does nothing.”
A website that does a job instead of describing one, a mobile app your customers order in with no middleman taking a cut, an online store with its email automation, and booking at any hour.
Websites, apps and bookingWhat you run on behind the counter
“It lives in three spreadsheets and my head.”
Leads, customers, jobs, schedules, stock and quotes in one place, with a dashboard and reporting a person would read. And when your way of working deserves software of its own, we build the platform itself.
Custom internal platformsWhat has to talk to everything else
“Nothing I pay for talks to anything else.”
Register, calendar, accounting software and inbox passing data between them, entered once instead of four times, and the hardware wired in with them: card readers, terminals, kiosks, printers and scanners.
Communication and integrationsThose three are where most of the work lands. If it is part of how your business runs, it is in scope.
Two ways to get a platform
One is a build shaped to your business from the start. The other is one we have already built: subscribe monthly and we host and run it for you, or pay once and own the deployment in your own accounts, with the retainer quoted alongside it.
Your people stay
79% of Americans strongly prefer dealing with a human over an AI agent, and 89% say companies should always offer the option to speak with a human. The software takes the repetitive work, keeps the records straight and drafts what it can, so your team spends its time where a person makes the difference.
Source: SurveyMonkey, n=2,017 US adults, December 2025
How a build goes
First, next, then
Timing depends on the scope and on how fast your side moves, and we would rather give you a date we can hold than the fastest one we could say.
First
We map what you run on today
It starts with one conversation, and then we write down every system your business runs on, every route work takes through them, and where each one stops. You keep that map either way.
Next
A working piece you can click
It is usually the screen the work goes through, wired to your real calendar, inbox and data on a private link, so you can click through it and tell us what to change.
Then
It goes in front of real customers
We watch the first real orders and jobs come through and smooth out anything that needs it, and then the accounts and logins go into your name.
See it working before you talk to anyone
Pick a slot in our own booking platform and watch the confirmation text and email arrive.
How it works
The first two steps are free
01Take the free scorecard
Up to eleven questions, about three minutes. The report is yours to keep and act on however you like.
02A free 30-minute callFree
We go through your report together and tell you what to build first, and if waiting is the better move this year, you will hear that from us instead.
03We build it
Whether it is a platform, a mobile app, an internal tool or an integration, you use a working piece on a private link before any customer sees it, and the schedule is something we agree together before anyone starts.
04You own it
You own everything we build: the code, the accounts and the credentials. It is all in your accounts from day one, your data with it, and if you ever walk away, it keeps running.
05A monthly retainer
A base that keeps the build running: maintenance, monitoring, changes as the business moves, and a person to email inside one business day. Marketing, strategy and reporting are added when they earn their place, each quoted on its own line.
The free scorecard
One number, and the arithmetic behind it
A diagnostic we built and give away. It asks what kind of business you run, changes the questions to match, and gives you a monthly dollar figure built from four costs you can check line by line.
- Missed enquiriesWhat comes in when nobody is there to catch it, and what waits too long for an answer.
- Follow-up leakageQuotes that went out and were never picked up again.
- No-showsThe slot that was booked, held, and nobody turned up for.
- Repetitive adminCopy-and-paste between systems that do not share data, priced at your hours.
Up to eleven questions, about three minutes. You see the figure before we ask for an email address.
What is in the report
- A monthly dollar figure, built from your own answers.
- Every number on screen and editable, labelled fact, assumption or research, with its source.
- A figure against each of the four costs, so you can see where the money goes.
- The builds your answers point at, in order, each one named.
- And if your business is already running tight, the report says so.
Questions
The things people ask first
Cost, ownership, timelines and what happens to your data, answered here so you have them before we ever speak.
It depends on what is being built: a platform, a mobile app, an internal tool or an integration, how many systems it has to talk to, how much already exists, and whether hardware is involved. There is a project fee for the build, and a monthly retainer after it, split into a base and the things you add only when they earn their place. A free 30-minute call is enough for us to give you a real number.
It depends on the scope, and on how fast decisions, copy and access come back from your side, which moves the date more than anything we do. We put a schedule in writing once we both know what is being built, and we would rather give you a date we can hold than the fastest one we could say. What stays the same either way is the order, whether the build is a platform, a mobile app, an internal tool or an integration: you are clicking a working piece on a private link early on, before anything goes in front of a customer.
Yes. You own everything we build: the code, the accounts and the credentials. It is all set up in your name, in your accounts, from the first day, and if you stop working with us you keep it and it keeps running.
Your team stays. AI does the work. People stay in charge. The software takes the repetitive work, keeps the records in one place and drafts what it can, so your team spends its time where a person makes the difference, and a customer can always reach a human. That is also what customers want: 79% of Americans strongly prefer dealing with a human over an AI agent, and 89% say companies should always offer the option to speak with a human (SurveyMonkey, n=2,017 US adults, December 2025).
You are in good company, and the fault is usually the tool, not you. Most tools get bolted on beside the way work reaches you instead of being wired into it, so they fall out of use almost immediately. We start by mapping how your business runs today, the systems you already pay for and the way work and data move between them, and we build into that. If the honest answer is that you are better off waiting, you will hear that on the call.
Yes. We work with small businesses across the United States. Builds run over calls, email and shared screens, so the work runs from wherever we each are, and once it is live, it is your customers using it, wherever they are. Where we are based, and who we have built for, is on the about page.
Yes. Thirty minutes, free, and we will not push you to buy anything at the end of it. You keep the full scorecard report either way.
Up to eleven questions, about three minutes. You tap an answer to each one: what kind of business you run, then how it runs day to day, then three about your numbers. Skip logic can shorten it, so treat that number as the longest path. It is free to take, and the report is yours to keep.
A monthly dollar figure for what the gaps are costing you, the full arithmetic behind it (every number labelled as fact, assumption or research, and editable), a figure against each of the four costs so you can see where the money goes, and the builds your answers point at, in order, each one named. You keep the full report either way, whether or not we ever work together.
Yes. The questions, the score and the written report cost nothing. It is how we introduce ourselves. Plenty of people take it, act on the report entirely on their own, and that is a fine outcome.
Your answers stay with CAIS, where we use them to score your business and write your report. We do not sell your data and we do not hand it to anyone else for their own marketing.
We keep scorecard responses for a maximum of 24 months, after which lead details are deleted or anonymized, unless a longer period is needed for an active client relationship or required by law. You do not have to wait: you can ask us to delete yours sooner, or ask for a copy of what we hold, by emailing info@caismd.com. Your rights and how to use them are set out in the privacy policy.
Tell us how your business runs. We will tell you what to build first.
Start with the free scorecard: up to eleven questions, about three minutes, and the report is yours to keep whether or not we ever work together. Or go straight to the call, and we will start with the systems you run on today.
Prefer email? info@caismd.com
Working with small businesses across the United States